We recommend that you print a copy of the Terms for future reference. By using our Sites, you confirm that you accept the Terms and that you agree to comply with them.
1. Other Applicable Terms
Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Sites. When using our Sites, you must comply with this Acceptable Use Policy.
2. Information about us
Our Sites are operated by The Housing Hub Zimbabwe Private Limited (“We” or “The Housing Hub“). Our office is located at 194 Baines Avenue Harare, Zimbabwe. Our phone number is +263712078590. The Housing Hub is based in Zimbabwe and is supported by a number of group companies (the “group companies”) around the world. The group companies function to provide support to The Housing Hub and have no power or authority to represent The Housing Hub or to enter into any contract for or on behalf of The Housing Hub. Your contractual relationship is with The Housing Hub and not the group companies.
3. Accessing our Sites
We do not guarantee that our Sites, or any content on them, will always be available or be uninterrupted. Access to our Sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Sites without notice. We will not be liable to you if for any reason our Sites are unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Sites.
4. Your account and password
In order to register for an account on our Sites you must be aged 18 or over at the point of registration or be 13 or older and have your parent or guardian’s consent to register for an account on our Sites. You must (or your parent or guardian acting on your behalf) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws.
If you choose, or you are provided with, any user identification code, password or any other piece of information as part of our security procedures to set up an account, you must treat such information as confidential. You must not disclose it to any third party.
5. Agreements between Users of Our Sites
Our Sites allow property owners, service providers, retail companies, managers etc. to advertise their properties, products and services (each, an “Advertiser“) to potential student tenant, student interns, etc. (each, a “Student“). Accommodation You may use the Sites as a guest user or a registered user. Once you have discovered a property that best suits your needs, you can make an enquiry and complete the booking request form. The booking request form includes your name, email address, phone number and information concerning the length of stay. No payment details are required at this stage and there is no commitment to rent a room. Upon request our allocated booking consultant will then contact you to confirm and discuss the accommodation type that you require. Contact may be made via messaging systems including Whatsapp, Wechat, etc. We do not own or manage, nor do we contract for, any rental property listed on our Sites. We will not be a party to any agreement between an Advertiser and a Student. The terms of any agreement entered into between an Advertiser and a Student may vary from Advertiser to Advertiser. It is your responsibility to review and agree to an Advertiser’s specific terms including the Advertiser’s terms relating to payments and cancellations where payment is made via our Sites. All aspects of a transaction between a Student and an Advertiser, including (but not limited to) the quality, condition, safety or legality of the properties advertised and the ability of a user to enter into a transaction are solely the responsibility of each user. This includes the terms of any security deposit, which are set by the Advertiser. We do not represent, or negotiate, or carry out research on the part of or act on behalf of either Advertisers or Students. We do not accept any responsibility for the confirmation of a Student and/or Advertiser’s identity. Where a third party (for example an education or travel agent) acts on a Student’s behalf, it is the Student’s responsibility to ensure the accuracy of the information provided by the third party. We encourage users to take all such steps as necessary to communicate directly with a Student/Advertiser (as applicable) to assure yourself of the other person’s identity, details of the property and any tenancy agreement.
The prices of properties, products and services displayed on the Sites are liable to change at any time. Despite our best efforts, some of the prices listed on the Sites may be incorrect. We expressly reserve the right to correct any pricing errors on our Sites and/or on potential bookings which have not yet been completed. We display the prices that Advertisers provide to us from time to time. We are not responsible or liable for the accuracy of the prices displayed, to the maximum extent permitted by applicable law. Due to the international nature of our Sites, the currency of the prices shown may vary depending on your location. Currency rates given on the Sites are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate and actual prices may vary from those shown on the Sites. From time to time, third parties may list promotions, special offers or other forms of coupon on our Sites (“Coupons”). Coupons will contain terms and conditions that will apply in addition to these Terms, and will be void if you attempt to redeem the Coupon in violation of either these Terms or the terms of the Coupon. Unless expressly stated on the Coupon, it may not be used in combination with other promotions or discounts. Coupons are only redeemable during the promotional period specified in the Coupon, subject to availability. These Coupons will be non-transferable and have no alternative cash value.
In some circumstances, you can make payments to Advertisers via our Sites using payment providers such as Paynow ,Paypal, Alipay, WeChat etc. In such circumstances, it remains your responsibility to make yourself aware of the Advertiser’s booking and cancellation policies. Any deposit paid to an Advertiser via our Sites is held by the Advertiser not by The Housing Hub. At the end of a tenancy agreement, you must contact the Advertiser to obtain the return of your security deposit.
8. Changes and cancellation
Any tenancy agreement entered into will be between a Student and an Advertiser. It is a Student’s responsibility to make themselves aware of the Advertiser’s cancellation policy at the time of booking. In the event that you need to change or cancel your agreement, please contact your allocated The Housing Hub booking agent.
9. Intellectual property rights
10. No reliance on information
The content of our Sites are provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Sites, including entering into a tenancy agreement for a property advertised on our Sites. We have no duty to pre-screen content posted on our Sites by users whether directly contributed by the user or contributed by us or a third party on behalf of the user (including, without limitation, property listings, reviews of a property, participation in an interactive community, forum or blog or any other content provided by a user to our Sites). Although we make reasonable efforts to update the information on our Sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our Sites is accurate, complete or up-to-date. We display the property information that Advertisers provide to us from time to time. To the maximum extent permitted by applicable law, we are not responsible for the accuracy of the property information displayed. We make no representations about the suitability of the information and services available on our Sites for any purpose and the inclusion of any properties on our Sites does not constitute any endorsement or recommendation of such properties by us.
11. Limitation of our Liability
12. Uploading content to Our Sites
Whenever you make use of a feature that allows you to upload content to our Sites, or to make contact with other users of our Sites, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution does comply with the Acceptable Use Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Any content you upload to our Sites or provide to us in any other way for us to use on our Sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but are required to grant us and other users of our Sites a royalty-free, worldwide license to use, store and copy that content and to distribute and make it available to third parties. We also have the right to disclose your identity to any third party who can reasonably demonstrate that any content posted or uploaded by you to our Sites constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content or listings posted by you or any other user. We have the right to remove any posting you make on our Sites if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy. The views expressed by other users do not represent our views or values.
We do not guarantee that our Sites will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access our Sites. You should use your own virus protection software. You must not misuse our Sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Sites, the server on which our Sites are stored or any server, computer or database connected to our Sites. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you could commit a criminal offence under applicable cyber law. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Sites will cease immediately.
14. Linking to our Sites
You may link to our home pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Sites in any website that is not owned by you. Our Sites must not be framed on any other site, nor may you create a link to any part of our Sites other than the home pages. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to make any use of content on our Sites other than that set out above, please contact firstname.lastname@example.org
15. Third party links and resources on our Sites
Where our Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Any maps provided on our Sites that are provided by Google are subject to the current terms and conditions published by Google available at: http://www.google.com/intl/en/help/terms_maps.html and https://developers.google.com/maps/terms. We have no control over the contents of those sites or resources.
16. Changes to the terms
We may revise these terms at any time by amending this page. We will use appropriate means, such as relevant announcements on our website, to inform you on such amendments. However, we ask you to check this page from time to time to take notice of any changes we made, as you will be subject to the terms and conditions in force at the time that you use our Sites. If you do not agree with the changes, you must stop using the Sites.
17. Applicable Law
19. Trade Marks
“The Housing Hub”, the words “It is more than a house, its your home” and logo featured on the Site are our registered trade marks and must not be used in any way without our express prior written consent.
20. Contact us
To contact us, please email email@example.com